I wanted to add another source as well that I found helpful:
| Tucher, Andie. “Why Web warriors might worry.” Columbia Journalism Review 36, no. 2 (July/August 1997): 35-36. |
Finberg, Howard I. “Report: Online News Widely Accepted as Credible.” February 1, 2002. http://www.poynter.org/content/content_view.asp?id=3509
I thought this gave some good examples of the issues online raises for credibility in journalism. From http://poynter.editme.com/ethicsonline the Poynter ethics wiki:
Credibility & Accuracy, Transparency and Multimedia
In a world with multiple sources of information, much of it indistinguishable one from another, credibility is our most precious asset. Credibility is earned over time by continually delivering on promises of accuracy, transparency and fairness. We consider listening and participating essential tools to achieve credibility. We intend this document to be useful to anyone publishing — or consuming — information in any medium.
Issues
- How do we handle corrections?
- How do we handle links?
- How do we make sure we provide adequate context, including the presentation of conflicting views?
- How do we decide when to edit and when not to? Before publishing, afterwards, never?
- How much do readers and viewers care about the values of the people producing the content?
- What value do anonymity and pseudonyms have in emerging media?
- What standards should be applied to multimedia content? What levels of authentication should be required before posting raw video? To what extent should professional journalistic production standards be applied to multimedia?
If you are interested in further information, see the online news credibility survey at http://www.dallasnews.com/sharedcontent/dws/spe/credibility/
flackster said
I really thought the BELO survey was fascinating. . . particularly the 65+ population’s trust of the Internet as fairly high – I recognize this was a self-selecting response survey, but still I wouldn’t have expected some of the responses for this age group, in particular, to be skewed toward what I’d more expect of a younger demographic.
Good resource!
mgm5 said
These are both very interesting and especially since they seem to contradict each other so frequently. Belo found the advertising tended to cause a drop in online credibility while Finberg found that it made little or no difference. Belo also found that timliness was important to online news while Finberg found that accuracy and comprehensive storytelling were more important. I don’t know what these differences mean but they are amazingly striking. Excellent choice of articles.
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